Back in 2012, we established this company with one purpose - to reduce the carbon footprint by prolonging the life of smartphones by refurbishing gently used items so that you don’t have to buy a new one every year. Besides upcycling, our highly qualified team of technicians also grades and refurbishes each device so that you get the best quality top-selling brands like Apple, Samsung, Sony, Google, Huawei, OnePlus, Xiaomi, and more.We also have a team of in-house geeks in Melbourne so you can step in (or call/text) anytime during trading hours. Located in Reservoir, Victoria, the first store opened its doors in 2012 initially with 2 staff members and steadily grew into a 8 member team by 2019. The second store opened in St Kilda, Victoria, was mainly targeted towards serving the backpacker community in and around St Kilda but quickly became the get go shop for the locals for all their phone needs.Our highly trained staff at both locations refurbishes only well-handled ex-demo, gently used, corporate buyback and change of mind products. Our hiring process is simple yet efficient. We believe in training and grooming a positive minded candidate right from the start regardless of their previous experience albeit qualification is a must-have.
High qualityAt Phonebot, we value product quality, range of products, super fast delivery, low prices and customer satisfaction. This is why our products are made to go through state of the art testing processes to ensure product quality. All of our devices are tested manually and via third party software to ensure OEM compliance. This is a core procedure in our company in order to keep up with the substantial growth and demand for quality products and customer satisfaction. After all, consumer partnership can never be complete without maintaining consistent and reliable product quality.
AffordableOur product pricing is aimed at being wallet friendly. We accomplish this by keeping an eye out on prices of similar products on large marketplaces like ebay and amazon. We also keep the prices down by squeezing every bit of value in our supply chain. So, when you make a purchase here at Phonebot, you’re guaranteed to score a great deal no matter what time of the year.
decision that doesn't costs the environment.
Sustainable Partnerships:Here at Phonebot, we support non-profit organisations such as Salvation Army and Community Enterprise Foundation which works in partnership with Victorian Bushfire Appeal to ensure the progress of the wider community. We are also proud of our sustainability partnership with Carbon Neutral to turn emissions into trees. So, when you and your loved ones are making a purchase here at Phonebot, you are not only buying a device that will last you a long time, but also helping the environment. Remember, you are making an investment that yields an all-round benefit.